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No Return Policy clazona does not accept product returns.
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No Refund Policy Clazona does not offer refunds except in exceptional cases where the product replacement is out of stock.
- Refunds will be processed via bank transfer within one week after the complaint resolution.
Online Ordering & Cancellation Policy
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Order cancellations for Cash on Delivery (COD) orders are accepted only if the request is received within 6 hours of order placement.
- Orders will not be dispatched if the customer does not respond to the confirmation call.
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Prepaid (non-COD) order cancellations: Refunds for prepaid orders will be processed within 1-2 weeks.
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Cancellation requests must be submitted through:
- Clazona’s working days are Monday to Friday (10:00 AM – 5:00 PM).
Online Payment Policy
- All online payments are processed securely through verified payment gateways.
- In case of any payment failure, customers are advised to contact customer care for assistance.
- Refunds (if applicable) for online payments will be processed within 1-2 weeks.
